We are hiring multiple reliable and outgoing students and non-students to work as Survey Interviewers during the fall semester. Survey Interviewers will ride Mountain Line buses and approach passengers to invite them to participate in brief surveys about their transit experience.
This is a great opportunity for anyone looking for temporary, flexible work while gaining experience in customer service, research, and community engagement.
Responsibilities
- Ride Mountain Line routes and conduct passenger surveys.
- Politely approach passengers and invite them to participate in a short survey.
- Clearly explain the purpose of the survey and answer basic questions from participants.
- Accurately record survey responses using provided materials.
- Follow established survey procedures and instructions.
- Maintain a professional, friendly, and respectful attitude with passengers.
- Arrive on time and be prepared for assigned shifts.
- Communicate with supervisors regarding questions, scheduling, or issues encountered in the field.
- In-office material preparation and data entry.
Schedule & Availability
Because surveys need to capture passengers traveling at different times of day, flexibility is important. Shifts may begin early in the morning to reach commuters and may extend into the evening.
You should be prepared to work a variety of shifts based on project needs and your availability. Scheduling will be coordinated with your class schedules and other jobs in advance.
Qualifications
- Reliable and communicative.
- Comfortable approaching and speaking with members of the public.
- Friendly, professional, and respectful communication style.
- Able to work independently while following detailed instructions.
- Comfortable riding public transportation for extended periods.
- Flexible availability, including some early morning and evening shifts.
- Previous survey, customer service, research, or outreach experience is helpful but not required. Training will be provided.
Training
Paid training will be provided before survey work begins. Training will cover survey procedures, how to approach passengers, how to record responses, and expectations for working on Mountain Line buses.